Case Studies

The best examples of issue management in action are recipients of the highest distinction in the field – The W. Howard Chase Award. View a selection of entries demonstrating commitment to a systems resolution of an issue directly relating to the winning organization’s performance.

Previous winners of the Chase Award include:

  • DuPont (2013) – Food Security – Welcome to the Global Collaboratory
  • Colorado Springs Utilities (2008) – Construction of a Hydroelectric Facility
  • Swiss Re (2006) – Swiss Re’s Group Issue Management (GIM)
  • Washington Mutual (2005) – Financial Services for Those Who Serve
  • Eastern Idaho Regional Medical Center (2002) – The Open Door Initiative
  • DaimlerChrysler Corporation (2001) – “Fit for a Kid” Initiative on Child Passenger Safety
  • McDonald’s Corporation (2001) – McDonald’s Animal Welfare Program (MAWP)
  • British Columbia Medical Association (2000) – Combining Complex Adaptive Systems Thinking and Issues Management Principles to Deal with the Crisis in British Columbia Health Care
  • Shell International Limited (1999) – Corporate Social Responsibilities: Living up to values
  • The Prudential Insurance Company of America (1997) – Declining Community Involvement in the US
  • Weyerhaeuser Company (1996) – Northern Spotted Owl
  • Nova Gas Transmission Ltd. (1995) – Building Cross-Cultural Bridges for Community Solaridity
  • Baxter International, Inc. (1994) – Packaging Reduction
  • Equifax Inc. (1993) – Privacy
  • NYNEX Corporation (1992) – Customer Privacy
  • Northern States Power Company (1991) – Acid Rain and Environmental Protection
  • Society for Human Resource Management (1990) – Implementing Issue Management to Achieve Association Goals
  • Pacific Bell Telephone Company (1989) – Building a Public-Interest Vision
  • Dow Chemical Company (1988) – Product Stewardship

Learn more about the W. Howard Chase Award.