Case Studies
The best examples of issue management in action are recipients of the highest distinction in the field – The W. Howard Chase Award. View a selection of entries demonstrating commitment to a systems resolution of an issue directly relating to the winning organization’s performance.
Previous winners of the Chase Award include:
Mars, Incorporated (2016) – Added Sugar Policy
DuPont (2013) – Food Security – Welcome to the Global Collaboratory
Colorado Springs Utilities (2008) – Construction of a Hydroelectric Facility
Swiss Re (2006) – Swiss Re’s Group Issue Management (GIM)
Washington Mutual (2005) – Financial Services for Those Who Serve
Eastern Idaho Regional Medical Center (2002) – The Open Door Initiative
DaimlerChrysler Corporation (2001) – “Fit for a Kid” Initiative on Child Passenger Safety
McDonald’s Corporation (2001) – McDonald’s Animal Welfare Program (MAWP)
British Columbia Medical Association (2000) – Combining Complex Adaptive Systems Thinking and Issues Management Principles to Deal with the Crisis in British Columbia Health Care
Shell International Limited (1999) – Corporate Social Responsibilities: Living up to values
The Prudential Insurance Company of America (1997) – Declining Community Involvement in the US
Weyerhaeuser Company (1996) – Northern Spotted Owl
Nova Gas Transmission Ltd. (1995) – Building Cross-Cultural Bridges for Community Solaridity
Baxter International, Inc. (1994) – Packaging Reduction
Equifax Inc. (1993) – Privacy
NYNEX Corporation (1992) – Customer Privacy
Northern States Power Company (1991) – Acid Rain and Environmental Protection
Society for Human Resource Management (1990) – Implementing Issue Management to Achieve Association Goals
Pacific Bell Telephone Company (1989) – Building a Public-Interest Vision
Dow Chemical Company (1988) – Product Stewardship
