Case Studies

The best examples of issue management in action are recipients of the highest distinction in the field – The W. Howard Chase Award. View a selection of entries demonstrating commitment to a systems resolution of an issue directly relating to the winning organization’s performance.

Previous winners of the Chase Award include:

General Mills (2019) – Pivoting from Carbon Neutral to Climate Positive: Regenerative Agriculture

Mars, Incorporated (2016)Added Sugar Policy

DuPont (2013) – Food Security – Welcome to the Global Collaboratory

Colorado Springs Utilities (2008)Construction of a Hydroelectric Facility

Swiss Re (2006) Swiss Re’s Group Issue Management (GIM)

Washington Mutual (2005) Financial Services for Those Who Serve

Eastern Idaho Regional Medical Center (2002)The Open Door Initiative

DaimlerChrysler Corporation (2001)“Fit for a Kid” Initiative on Child Passenger Safety

McDonald’s Corporation (2001)McDonald’s Animal Welfare Program (MAWP)

British Columbia Medical Association (2000)Combining Complex Adaptive Systems Thinking and Issues Management Principles to Deal with the Crisis in British Columbia Health Care

Shell International Limited (1999)Corporate Social Responsibilities: Living up to values

The Prudential Insurance Company of America (1997)Declining Community Involvement in the US

Weyerhaeuser Company (1996)Northern Spotted Owl

Nova Gas Transmission Ltd. (1995)Building Cross-Cultural Bridges for Community Solaridity

Baxter International, Inc. (1994)Packaging Reduction

Equifax Inc. (1993)Privacy

NYNEX Corporation (1992)Customer Privacy

Northern States Power Company (1991) – Acid Rain and Environmental Protection

Society for Human Resource Management (1990) – Implementing Issue Management to Achieve Association Goals

Pacific Bell Telephone Company (1989) – Building a Public-Interest Vision

Dow Chemical Company (1988) – Product Stewardship


Learn more about the W. Howard Chase award.

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