Teresa Yancey Crane

Teresa Yancey Crane is a recognized expert on Issue Management and is passionate about the value the field brings to resolution of the world’s most pressing problems.

Crane has covered the field of issue management since 1979, when she began writing for Corporate Public Issues and Their Management, the newsletter she continues to edit and publish.  She is President of Issue Action Publica­tions, Inc., a firm she launched in 1982 to build a body of literature to support the emerging field of Issue Management.  In 1988, Crane founded the Issue Management Council, a non-profit member­ship organization for corporate issue managers, where she now serves as President.  In 2010, she launched Issue Management Innovators as a resource for training and consulting advice to help clients create effective IM processes and tools.

Before being an instrumental part of the team that worked with Howard Chase to create the original Issue Management Process Model in 1977, Crane worked as a junior account execu­tive in a national public relations agency.  Her appreciation for business operations was solidified in an early position as community relations assistant to the plant manager in a Richmond, Virginia-based manufacturing firm.

Crane holds a B.A. in Economics from Randolph-Macon Women’s College.